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I can't connect to my router's admin interface ?

Depending on your router's configuration, you might have to connect using a LAN port, and the client accessing the administration interface usually needs to be in the same IP range.

For example, if you need to connect to http://192.168.1.1 in order to access the admin interface, your client PC needs to be in the range between 192.168.1.2 and 192.168.1.254.

Also, you will most likely need a recent browser version with Javascript support.

There are a number of other troubleshooting steps you can take, here is a list:

Make sure you're using the correct IP address for the router, as well as the correct port (some use 443, or 8080 instead of the standard port 80). For a list of routers and their default IPs/passwords check our broadband hardware database.
You can also often find your router's IP by simply typing: ipconfig in command prompt, and looking at the "Default Gateway" line.

Your client PC must be on the LAN side of the router (connected to a LAN port). You might want to try configuring your PC with a static IP address in the router's subnet (the router's DHCP server might not be working/configured properly yet).

Use a Cat5 cable to configure wireless routers - the wireless settings may not be configured correctly and wireless access to the admin interface may be disabled.

Reboot the router - it is possible that the router is locked, the built-in web server has locked/crashed, and you can't connect to it because of a temporary software issue that a simple reboot may be able to solve.

Reset the router to the factory defaults - NAT routers usually have a reset button, that when pressed for 10-30 seconds (while powering up/plugging in) resets the router to the factory defaults, so you can login with the default password, etc. Some may have a pinhole reset button that requires a sharp object like a paper pin to push. Just push in the button, then plug-in the device and wait for 10-30 seconds until the LED indicators show some change (they usually blink all together, in a different way than normal operation), then you can let go of the reset button. Note the procedure might be different for your particular router, check the user manual.

Try a different web browser - some older routers don't like particular web browsers because of buggy/dated code. Try Chrome, Internet Explorer, etc.

Disable web proxies - make sure Internet Explorer is not configured to use some type of web proxy for browsing.

Update firmware - sometimes a corrupt firmware can render the router useless. Try updating to the newest one from the manufacturer's website if you can get to the admin interface.

DHCP ? - NAT routers usually act as DHCP servers to serve multiple local IP addresses to internal LAN clients. If you set your network adapter to "Obtain an IP address automatically" in the TCP/IP properties and your PC gets an IP address it is communicating with the router. This can be verified by dropping to command prompt, and typing: ipconfig. If the IP address is in one of the private ranges, usually 192.168.x.x, or 10.0.x.x, (but not 169.*.*.*), then that indicates your client is able to obtain an IP from your router/DHCP server. You can also verify the IP address of your "Gateway" - that is the actual router IP you are connecting to.

PING the router - In Command prompt, try: ping 192.168.0.1 (substitute with the actual IP of your router from above step). If it works, at least you know that you have some connectivity to it and the cable is good. If you are also able to ping an external IP, like 68.67.73.20, for example, it indicates you are online as well.

Check cables and LEDs are you getting the link LEDs on both ends of all cables? You might also try different Cat5 cables. The router has a number of LED indicators as well, power, connectivity to the WAN port, etc. These can be used as indicators of whether the router is connected to the internet, LAN, etc.

Telnet ? - some routers have a serial port where you can connect directly (using a serial cable) and manage the router's settings via telnet. Even though it's a text-based interface, it does not rely on the network/IPs at all.

Note: If you are not sure of the default IP address, or username/password for your particular NAT router, you can look it up in our hardware database of over 3500+ routers.


  User Reviews/Comments:
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by CoolObserver - 2014-02-22 21:46
I had this issue and turns out I needed a LAN connection (was using a wireless adapter and had diabled the LAN port). Once I enabled the LAN port I was able to access the admin login page.
by JakeL - 2014-03-09 20:11
I had an issue where I could ping the router and connect to the settings page on every device except for one, my PC (which was wired to the router).

Turns out it was because I had assigned an IP address of 192.168.8.254 to my PC through the router, which was outside my DHCP range. I changed my TCP/IP settings to force the router to give me an IP of 192.168.8.125 and it worked. Strange that I can't use 254, like I could on my old router, but oh well.

So something you can try: Change your static IP to something radically different, preferably lower, and see if it connects.
by anonymous - 2014-04-26 14:13
it keeps saing the wierlessnetwork security key is not correct even if it is
by Mikel - 2014-07-08 15:12
i can enter on it, but when i go there there is no settings, and i need to change my routers dns. Any sugestions?
by anonymous - 2014-08-22 21:34
OK, so I can access my router on 192.168.0.1 but I cant access my modem(which is connected to the internet port on the router) on 10.0.0.1, I'm using the modem as bridge and the router as a NAT, DHCP server. Could anyone help me? I want to be able to access both modem and router while connected to the router. Is that even possible?
by Philip - 2014-08-23 15:25
It is possible, you have one of three options:

1) Leave the modem at 10.0.0.1 and set your router to 10.0.0.2, your DHCP clients at 10.0.0.x .... (your modem is already providing NAT, no need for double NAT).

2) Move your modem's internal IP to 192.168.x.x, to be in the same block as the router

3) make a custom static route to 10.0.0.1 in your router's configuration.
by anonymous - 2014-12-25 12:53
i have asus rt-n10e router..i eneter the router trough 192.168.1.1 but for some reason i can't see the whole page so i can't set my router to work..does anyone know how to fiy the problem?
by Philip - 2014-12-25 22:38
You may want to try a different browser (Chrome, Firefox). Some routers rely on Javascript libraries that are incompatible with IE.
by TonyS - 2015-04-20 15:42
Couldn't connect to my router's ip address.

After a few hours of frustration, including a chat with Linksys, I opened
Control Panel\Network and Internet\Network and Sharing Center

In the View your active networks, there were three Public connections.

I disabled them and that took care of the problem.
by Stelios GREECE - 2015-04-23 10:03
Solution!
If yoy can access your router's login page with other PC (e.g laptop , of cource with Ethernet cable, not wirelessly), either using IE, using Mozilla Firefox etc, then try to uninstall your Network Adaptor (complete uninstall) and try to install it again.
This solution worked on Linksys Router.
Stelios, from Greece
by anonymous - 2015-07-18 11:26
Restarting the router worked, Thanks!
by anonymous - 2015-07-28 01:28
I have the same problem with my asus rt-n12. My internet is working fine, i can connect both with wirelless or ethernet and the internet is fine but i cant connect to 192.168.1.1. I want to change the mode from extender to repeater but i cant connect to network mapping
by anonymous - 2015-12-11 14:29
Hi, I'm unable to log into my dray trek ap800 (default ip 192.168.1.2). I'm using mobile broadband (ip 192.168.1.1) connected to my laptop then internet connection sharing on mobile device which shares the internet through my access point then to my ps4 and other devices which works fine. PS4 is NAT type 3 which restricts some services so want to activate port forwarding on the access point to try and change this but for the life of me I cannot gain access through web interface on my browser.. I've followed the advice above but I think the mobile broadband must change some paramaters. Any ideas would appreciated. Thanks.
by Philip - 2015-12-13 07:45
Please use our forums if you need help connecting to your device, thanks.
by John - 2016-02-27 15:54
I can ping my router but when I put the IP address into the browser, it doesn't work.
Connected with LAN cable (the router is a wireless one otherwise).
The way it is set up is that there is a router with anthena that connects our house to the network, from which a LAN cable goes to this wifi router.
However I didn't do the settings of this router, so I'm not sure what it could be.
Any ideas?
Thanks.
by ceecee - 2016-06-29 19:25
nothing shows up in the default gateway
by anonymous - 2016-08-19 13:07
I am not even connected to internet so on typing 'ipconfig' it does not show any default gateway
by Apple200 - 2016-08-20 18:15
192.168.1.1 is an address primarily used by Linksys routers. It is used by router to initialize itself and connect to other devices on the network. Other devices use this address to connect back to the router.
192.168.1.1
by Philip - 2016-08-20 18:40
You don't have to be connected to the internet to see a "default gateway". As long as your computer is connected to a router, and able to receive a private IP from it via DHCP (192.168.x.x is the most common range), you should be able to see it.

If not, you can try setting your IP manually in the same range as the router. For example, if the router is supposed to be at 192.168.0.1, try setting your IP to 192.168.0.11 and then try to connect to it. For more detailed personal help, please post in our forums.
by anonymous - 2016-12-28 09:22
I too could browse the internet and I could connect to Router Web Interface with all PC's bar 1. I read all these comments and tried most but none worked. I then realized that it was my AV causing the problem. I disabled Kaspersky Internet Security but this made no difference, however I uninstalled then reinstalled and this solved the problem. I think an update to Kaspersky caused the fault and advise you all to try the same. Good Luck.
by anonymous - 2017-10-28 08:43
Hi, let me tell you the problem : i enter 192.168.1.1 on the browser , its opening and after that i cant see anything exactly and i cant change anything . if you could tell me what is happening please. maybe the router is broken or i dont know . Thanks
by Philip - 2017-10-28 10:48
If you see a blank page, or you can't login/change anything, the router's web server may be locked, or incompatible with that web browser.

First, try rebooting the router by power-cycling it, just unplug it and plug it in again. If after a minute or two it is still inaccessible/blank, try a different web browser.
by anonymous - 2018-01-28 18:41
I have the same problem. cant access router through ip address. If I disconnect from twc cable and type in the ip address I am able to access modem. How can I fix this?
by Philip - 2018-01-29 11:21
Please use our discussion forums for personal help, thanks.
by tplinkwifi - 2018-05-15 10:21
User can also connect with the Support team of TP Link by calling the toll free number at 1-800-531-1267. Thy are always available to fix your every problem.
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